Frequently Asked Questions

Everything you need to know about elevating your living space.

What is the standard shipping timeframe for furniture?

Most in-stock home decor items ship within 3-5 business days. Larger furniture pieces typically arrive within 2-4 weeks via our white-glove delivery service.

Do you offer international shipping?

Currently, we ship exclusively within the continental United States and Canada to ensure the safety and integrity of our fragile home goods.

What is your return policy for home accessories?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable.

How can I track my order?

Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's real-time monitoring portal.

Are your wood products sustainably sourced?

Yes, we prioritize eco-friendly manufacturing. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood materials.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Affirm, allowing you to pay for your home investments over time with flexible monthly installments.